Returns & Exchange Policy

At KAYN, every piece is made to order.
Because of this, we currently do not offer returns or refunds.

We recommend reviewing product details and size information carefully before placing your order. If you need help choosing the right size or have questions before purchasing, feel free to reach out – we’re happy to help.

📞 +91 84429 81297

Size Exchanges

If there’s a sizing issue, we offer size exchanges only.

Please note:

  • Exchanges are applicable only for standard-sized products
  • Custom-sized pieces are not eligible for exchange
  • Exchange requests must be made within 48 hours of receiving your order

To request a size exchange:

  1. Contact us at +91 84429 81297 or kayn.clothing.official@gmail.com
  2. Share your order number and name
  3. Mention the size you’d like to exchange for
  4. Ensure the product is:
    • Unworn
    • In original packaging
    • With all tags intact

This is essential for us to process the exchange.

📦 Courier charges for sending the product back to our warehouse will be borne by the customer.

🚫 Exchanges are not applicable during sale periods.

In Case of Damage

If you receive a damaged product, please WhatsApp us within 48 hours of delivery.

Kindly share:

  • Clear images of the damage
  • Your order number and name

📦 The customer will be responsible for the courier cost of returning the product to our warehouse.


KAYN will cover the transaction expenses after the merchandise is repaired.

Main Menu